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Cirris Systems Policies
Cirris Solutions is committed to protecting your privacy. You can visit all of our pages on this site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement applies only to www.cirris.co.uk.
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before requesting a e-mail newsletters, joining a limited-access site or signing up for an event or training. Personal information collected by Cirris Solutions is often limited to e-mail addresses, company name, location or phone number, but may include other information when needed to provide a service you request.
Use of your Personal Information
We use your personal information to deliver services, such as e-newsletters, training or software downloads. Your personal information may also help us create and publish content more relevant to you and your testing requirements. In addition, your personal information may be used to alert you to product upgrades, special offers and other updated information or services from Cirris Solutions.
Control of your Personal Information
Cirris Solutions will not disclose any of the personal information you share with us to any 3rd party individual or company unless you request us to do so.
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Cirris Solutions warrants all Signature Cable Analyzers to be free of defects in materials and workmanship for a period of one (1) year from the date of delivery to you as evidenced by receipt of your warranty registration form. In the event a defect develops due to normal use during the warranty period, Cirris Solutions will repair or replace the analyser with a new or reconditioned unit of equal value. For this warranty to be valid you must complete and return the warranty registration card.
In the event of replacement with a new or reconditioned model, the replacement unit will continue the warranty period of the original analyser. Replacement units will be returned by the same method the original unit shipped.
If analyser failure results from accident, abuse, or misapplication Cirris Solutions Ltd. shall have no responsibility to replace the analyser or refund the purchase price.
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Q: Is Cirris RoHS compliant or working on becoming compliant with the standard?
A: Cirris products are not currently compliant. Cirris continues to work on producing the best cable and harness equipment available. The new directives for RoHS compliance have introduced a number of questions as to the reliability and robustness in the use of lead free (and other banned substances) in electronic products. It has also required higher oven temperatures and the use of new and evolving solders. In an effort to make sure our products are as reliable as possible we have decided to use the exception allowed by the European directive. By taking the exception it gives us time to test our products and work on the assembly processes in our best efforts to provide exceptional quality. Our products are used in providing critical quality test data for our customers. We are working toward RoHS compliant products as soon as is reasonable. The exemption simply gives us time to make sure the components and processes we use do not degrade the quality of the products we produce.
Link to Cirris Statement on RoHS compliance (PDF format)
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The new EU chemicals policy REACH (Registration, Evaluation, Authorization and restriction of Chemicals) came into effect on June 1st 2007. There are many web sites containing detailed information on REACH. We recommend a visit to the European Chemicals Agency site, http://echa.europa.eu.
Cirris Solutions neither imports nor exports chemical substances into or out of the EU. The small amount of chemicals used in our manufacturing process are confined within the UK and none are exported outside of our facility.
Letter of compliance to EU REACH requirements.
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International Traffic in Arms Regulations (ITAR) is a set of United States government regulations that control the export and import of defense-related articles and services on the United States Munitions List (USML). The Department of State interprets and enforces ITAR. Its goal is to safeguard US national security and further US foreign policy objectives.
For practical purposes, ITAR regulations dictate that information and material pertaining to defense and military related technologies listed in the USML may only be shared with US Persons unless authorization from the Department of State is received or a special exemption is used.
To be specific, ITAR does not apply to information related to general scientific, mathematical or engineering principles that is commonly taught in schools and colleges or information that is legitimately in the public domain. Cirris Systems products are commercially available testers used for a variety of quality test and verification applications. Cirris equipment can assure that cables, harnesses (or other interconnection devices like PCB's) are meeting desired build specifications. Our products are not in anyway part of the USML list of restricted items. Therefore Cirris does not need to register our products.
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